Apple recently began a research study designed to worldwide markets but does not register on the App Store’s charts, including under the “Utilities” category where it’s published.from study participants. Earlier this month, the company launched a new iOS app called “Siri Speech Study “on the App Store, allowing participants who opted in to share their . The app is available in some
According to data from Sensor Tower, the iOS Hong Kong, India, Ireland, Italy, Japan, Mexico, New Zealand, and Taiwan — an indication of the study’s global reach. However, the app will not appear when searching the App Store by keyword or browsing the list of Apple’s published apps.on August 9 and was updated to a new version on August 18. It’s currently available in the U.S., Canada, Germany, France,
The Siri Speech Studylittle information about the study’s specific goals nor explains how someone could become a participant. Instead, it only provides a where participants enter their ID number to get started.
Reached for comment, Apple told TechCrunch the app is only being used for Siri product improvements by offering participants to share feedback directly with Apple. The company also explained people have to be invited to the study — there isn’t a way for consumers to sign up to join.
Theis working to improve Siri. In the past, to learn more about Siri’s mistakes by sending a small portion of consumers’ voice recordings to contractors for manual grading and review. But a whistleblower alerted media outlet The Guardian that the process had sometimes allowed them to listen in on confidential . Shortly after, Apple did manual review of an opt-in process and brought in-house audio grading. This type of collection continues but has a different aim than a research study.
Unlike this broader, more generalized data collection, a focus group-like study allows Apple to better understand Siri’s mistakes by combining the collected data with human feedback. With the Siri Speech Study app, Apple said that participants provide explicit feedback per-request. For instance, if Siri misheard a question,if Siri was triggered when the user hadn’t said “Hey Siri,” that could be noted. Or if Siri on HomePod misidentified the speaker in a multi-person household, the participant could mention that, too.
Another differentiator is that none of the participants’with Apple. Instead, of the Siri requests they’ve made and then select which to send to Apple with their feedback. Apple also noted no user information is collected or used in the app except the by participants.