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5 Ways to Get More Out of Android 11

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Many phones running Google’s Android 11 operating system have similar controls — like the ability to customize the Quick Settings box or change the assistant’s synthetic voice. And once you start poking around in Android 11, you’ll find plenty of other valuable features. Last week’s Tech Tip column collected iOS 14 tips for iPhone users.

Here are just a few of them. These tips should work on Google’s recent Pixel models, but keep in mind that other phone makers often use their own modified versions of Android, so capabilities and menus may vary.

Suppose you’ve chosen Google Assistant as your virtual helper and use the current Google Phone app version for your calls. (You also need a Pixel 3 or another compatible phone.) in that case, you can team them up with the Hold for Me feature to handle one of modern life’s most annoying tasks: waiting for a customer service representative.

To enable Hold for Me, open the Phone app and tap the three-dot More menu to get to the settings. Select Hold for Me and then tap the button to turn on the feature.

When you dial a toll-free number and are put on hold, tap the onscreen button to activate Hold for Me. The Google Assistant takes over listening for a human and displays a “Don’t hang up” notice. When the customer service representative picks up the call, Google Assistant changes the screen message to “Someone’s waiting to talk to you” and highlights the “Return to call” button. The phone captures the audio and a transcript of the call, and you can share the data with Google to help improve the feature.

Lending your phone to someone has its risks — especially lending it to a young someone who wants to watch videos but may also wander into your email and contacts list. To keep tYouAndroid’s longtime “Multiple Users” setting. With it to keep the peace- and keep your files secure, you can set up a guest account or separate user account on your phone.

Open the Settings app, select System, then Advanced and Multiple Users. Tap the On button and then Add User to create a new account or use the guest account. You can switch accounts here or swipe down from the top of the screen with two fingers to open the Quick Settings box and tap the User icon.

Screen recordings are helpful for presentations, demonstrations, and troubleshooting. After years of third-party apps doing the job, Android 11 now includes a Screen Recorder app.

To use it, swipe down from the top of the screen with two fingers to open the Quick Settings box and then swipe to the second page of settings. Tap the Screen Record icon, turn on the controls for audio and screen taps (if needed), and tap Start. To stop recording, swipe down from the top of the screen and tap the red notification bar. The recording is saved in the Movies library.

Install an app like Power Menu Controls or Tasker, and you can add other system controls to the screen. The Quick Settings panel is handy, but Android 11 adds another place to stash commonly used controls: Press and hold the phone’s Power button until the Power Menu appears. Here, you have shortcuts for shutting down or restarting the phone, using Google Pay to buy stuff and managing smart home devices.

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